Free Shipping
We use EMS Post Express Courier International for all shipments, with 3 to 8 days delivery from dispatch. Once an order is dispatched from our premises, we are not responsible for any delivery delays or damage arising out of late delivery of the shipment.
All delivery times and dates are provided as approximate estimates only and are given from the time of dispatch, and NOT from the order date.
It is your responsibility to ensure your correct contact details that will be send over to the courier company. If we are required to redirect the shipment, any associated costs as may be applicable shall be your responsibility.
We are not responsible for any lost, stolen or damage to your order in transit after your order is handed over to the courier company.
You can track your shipment online from EMS Post Express Courier International website.
Whoever personally accepts the delivery of the courier at the address given by you shall be deemed to be the rightful recipient of the goods.
Return Policy
If the quality of goods there, the size of the error, please arrives 24 hours period, contact us and we will help you to exchange a purchase.
Please note the following points:
1) if there is no quality issues. We do not accept it because of customer preferences change, and required returns, please understanding.
2) Door-to-door delivery errors as a result of customer returns generated requests. Upon receipt of your goods carefully check and acceptance of goods in accordance with the delivery note, goods missing, missing, dirty, damaged, please point out the spot inspection, we will be free to re-distribution, after inadmissible.
3) Quality problems please contact within 24 hours to deal with this site (customer receipt date).
4) Please complete return of goods, including packaging, accessories, accompanying information, as well as gifts.
5) Make sure that the product is not non-normal use, causing damage to man-made;
6) unauthorized repair, misuse, negligence, abuse, accident, alteration;
7) Make sure that the receipt is not lost, altered;
Note: If the following factors are irresistible as the handling of complaints:
1. the unpredictability of the weather, transportation, goods transportation service time
2. Delays in postal services
3. Commodity shortages and customers of post-treatment consultations.